Studio Receptionist – Central London
Locations across Fitzrovia, Soho, Notting Hill, Chelsea, Hampstead, White City
From £12.21 to £13 p/h
StretchLAB is a chain of boutique studios that specialises in 1-on-1 Assisted Stretching.
Our 6 studios are situated in the heart of London, including Fitzrovia, Soho, Notting Hill, Chelsea, Hampstead and White City.
About the role:
The receptionist is the first point of contact for our clientele. You are responsible for maintaining a high level of customer service, enhancing the customer experience, monitoring studio standards and supporting studio management and the wider team.
Our ideal applicant is: Proactive, reliable, enthusiastic, professional and of course, have an interest in health and fitness.
What you’ll do:
- Ensure the best possible experience for each client, greeting & rebooking clients wherever possible
- Stay on top of the days appointments, coordinating Stretchologists and clients alike
- Promote our various services, packages and memberships
- Support the studio with maintenance, cleanliness and administration
- Support the Studio Manager to deliver StretchLAB worthy customer service and environment
What you’ll bring:
- Experience working in a hospitality, health and beauty industry or fitness environment
- Tried and tested when delivering premium customer service in person, over the phone and by email
- Experience in managing bookings and reservations
Desirable:
- Knowledge of using MindBody
- Able to work occasional weekends
What we offer:
- Up to £13 p/h
- Access to 8-hour shifts across our London studios
- Discounted Stretch Sessions for yourself and family
- Company social events
Job Type: Freelance
